Brother NZ's 4 yr warranty

Brother NZ's 4 yr warranty is unique.

If you purchase a new Brother machine from an authorised Brother retailer & always use the Original-Brother consumables purchased from an authorised Brother retailer, retaining the original receipts for verification.

You will automatically receive a free warranty upgrade from 1yr to 4yrs 
(from the date of machine purchase).


We do not provide this warranty is provided by Brother NZ however

If you purchase the machine & consumables from us; we record these purchases and also may provide the warranty on behalf. Brother NZ once the warranty task has been authorised by them.

The warranties cover manufacturing defects.

Please view brother’s website for full details of this warranty

The warranties do not cover

Accidental damage.

Machines purchased outside New Zealand 

Machines serviced by a non-authorised Brother-warranty-agents

Misuse of the machine 

Problems caused by use of non-Brother OEM products.

If you are using generic or refilled inks do not expect a warranty for print quality problems

Environ Printers & Fax Repairs are authorised Brother Service Agents & carry out

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